You deserve credit
You’re applying for a loan to help you achieve a goal or a dream. You deserve credit for that. To make that happen and meet our legal requirements, SET Financial checks and reports your account to major credit reporting agencies.
To protect your rights regarding any disputed information, you must do the following:
- Your dispute notice must sufficiently identify your account relationship with SET Financial, such as your name, phone number, address, account number, etc.
- You must specify the information SET Financial reports to the credit bureaus and why you are disputing it. In other words, please tell us what you believe is incorrect.
- You must also provide documentation or other information to support your dispute. For example, submit a screenshot or copy the relevant section of a credit report that, in your view, contains inaccurate information, account statements, a copy of a police report, an affidavit of forgery, etc.
Failure to meet any of the above requirements may delay response from SET Financial and the resolution of your dispute. In most cases, SET Financial will respond to your dispute notice in writing within 14 business days. The response will be either through postal mail or electronically based on your account settings. If you have additional questions, please contact SET Financial by phone at 800-803-2510.
